If you are an expert at managing and resolving customer issues while building strong customer relationships;
If you thrive in a fast-paced, creative environment within a growing company;
...then we want to hear from you!
Printfly Corporation is one of the leading custom apparel companies in the nation. The Philadelphia-based parent company of RushOrderTees.com started in 2002, tracing its humble roots to the owner's garage. The company strives to create a fun, innovative and creative environment with an obsessive focus on technology, craft, and people. Among other awards, Printfly has been recognized by Inc 5000 as one of the fastest growing private companies in the country, and continues to serve tens of thousands of customers a year, dedicated to “Bringing Life to Creativity”.
We are currently seeking experienced Customer Resolution Specialists to join our Customer Care Department. This role assists our customers through phone, email and chat by providing unique solutions to resolve customer order issues. We are a team that truly cares about the customer experience, so we strive to turn even the smallest problem into lasting relationships.
The ideal candidate is timely and detail oriented, with a strong desire to provide customer solutions using knowledge of our business. You must be an excellent problem solver, with a knack for providing empathetic, customer-focused service.
If this sounds like you, we’d love to chat. Be sure to tell us about your favorite t-shirt when you apply!
Full Benefits Package: